Effective Date: 30.06.2021
Store Owner: DEWO GROUP Krzysztof Słonina
Registered Address: Cicha 2, 83-050 Lublewo Gdańskie, Poland
NIP: PL5792204777 REGON: 220876408
Contact: office@bestcatholicshop.com
Customer: Any individual or entity placing an order in the store.
Goods: Products offered for sale at BestCatholicShop.com.
Sales Agreement: A contract between BestCatholicShop.com and the customer for the purchase of goods.
Order: The customer's request for goods, made via the store website.
These terms govern all purchases made on BestCatholicShop.com.
The online store is operated by DEWO GROUP Krzysztof Słonina in Poland.
The store is available to customers aged 18 and over.
Terms & Conditions are accessible at any time from the homepage and may be printed or downloaded.
Registration is required for placing orders.
Registration requires completing a form, accepting these terms, and providing required personal information.
The Seller may restrict access or remove accounts for violation of these Terms or providing false information.
Customers must not use the store for unlawful purposes or interfere with site operations.
Customers must comply with all applicable laws in their own country.
Orders are placed online by adding products to the cart and following checkout instructions.
Orders may be modified until final confirmation.
Customers will see a summary of costs, including products, shipping, and payment methods, before confirming the order.
A sales contract is concluded upon receipt of an order confirmation email by the Customer.
The sales contract is in English and governed by these Terms.
Delivery time is typically 7–21 business days from the order date.
Key order information and invoices are sent via email and included in the shipment.
Product prices are displayed in USD for US customers but can be shown and paid in other available currencies.
Customs Duties & Import Taxes: Customers are responsible for paying any customs duties, taxes, or local import fees as required by law in their country. These charges are not included in the purchase price and must be paid to local authorities by the Customer.
Refund Policy re: Customs: If a customer fails to pay required customs duties or taxes—resulting in the shipment being refused, returned, or not delivered—the customer is not entitled to a refund.
Payment can be made by PayPal or credit/debit card (MasterCard/Visa).
Most products may be returned within 21 days of delivery.
The customer is responsible for return shipping costs.
Products returned must be new, unused, without signs of wear, and in original packaging.
Proof of purchase is required for any return.
Personalized, custom-made, worn, used, or altered products cannot be returned or exchanged unless defective.
To initiate a return, contact office@bestcatholicshop.com or use the store’s online return form.
Refunds are processed to the original method of payment within 14 days after approval and receipt of the product. Delivery/shipping charges are non-refundable. If you receive a refund and return shipping costs apply, these will be deducted from your refund unless the return is due to our error (damaged or defective goods).
If you receive a damaged or defective product, please contact us within 7 days of delivery to arrange a refund, replacement, or repair.
We are liable for product defects as required by Polish law.
Website issues may be reported to office@bestcatholicshop.com.
Please provide your name, contact details, and a description of the issue.
All service complaints will receive a response within 14 days.
Disputes with consumers are subject to Polish law and resolved by the relevant courts.
Disputes with businesses are subject to the court having jurisdiction in the location of DEWO GROUP.
Information not covered by these Terms is governed by Polish civil and electronic commerce law.
Note for International Customers (USA/Canada/World):
Orders are shipped from Poland. Customs duties or import taxes may apply and are the sole responsibility of the customer. Failure to pay these charges means no refund will be issued.